Privacy Policy

1. Introduction

Welcome to Apartments Muminović ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our apartments, or when you contact us via form or email to book a stay.

• Personal Info Provided by You: Names, phone numbers, email addresses, and the dates of your stay when filling out contact forms.
• Payment Data: If you book directly via our Stripe integration, your payment data is securely handled by Stripe. We do not store full credit card details on our servers.

3. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below:

• To fulfill and manage your bookings and reservations.
• To communicate with you regarding your stay (e.g., sending check-in details).
• To respond to your inquiries and offer support.
• To comply with Croatian legal requirements regarding tourist registration (eVisitor system).

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

Specifically, we may need to share your data with:

• Croatian Tourist Board (eVisitor): As required by Croatian law for all guests staying in tourist accommodation.
• Payment Processors: Such as Stripe, for processing secure payments.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information, and improve website functionality tailored to your interests. You can refuse all cookies or indicate when a cookie is being sent via your browser settings.

6. Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. Your Privacy Rights

Under the General Data Protection Regulation (GDPR), if you are located in the EEA or UK, you have certain rights, including:

• The right to request access and obtain a copy of your personal information.
• The right to request rectification or erasure of your personal data.
• The right to restrict the processing of your personal information.

8. Contact Us

If you have questions or comments about this notice, you may email us at contact@apartmentsmuminovic.com or contact us via our Contact Page.